Question 1

How does online puja booking work on Utsav?

Accepted Answer

Select your desired puja, choose a package, pay the dakshina securely via UPI, card or net banking, and fill in the sankalp form with names, gotra and address. On the puja date a short darshan video is shared, and the full personalised video with your name and gotra is sent on WhatsApp within 3-5 days.

Question 2

Will I receive prasad at home after the puja?

Accepted Answer

Yes, for pujas that include prasad delivery, authentic temple prasad is packed and shipped to your address within 7-10 working days after the puja is performed.

Question 3

Who performs the puja and is it authentic?

Accepted Answer

All pujas are performed by experienced, qualified pandits at verified temples. Utsav partners directly with temples and their resident priests to ensure every ritual follows traditional Vedic vidhi.

Question 4

Can I book a puja for someone else?

Accepted Answer

Absolutely. While filling the sankalp form you can enter the name, gotra and details of the person for whom the puja is being offered. The puja video and prasad will be associated with that person.

Question 5

What payment methods are accepted?

Accepted Answer

Utsav accepts UPI, credit cards, debit cards and net banking. All transactions are processed through a secure payment gateway with full encryption.

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